Personal Banking

Frequently Asked Questions:

Answers to Frequently Asked Questions

Automatic Payment Deduction

1. What is the purpose of this service?

Automatic Payment Deduction is an optional service that allows you to have your monthly loan payment(s) automatically charged to your checking or savings account. You may also be eligible to receive a 0.25% reduction on the interest rate on your loan.

2. What loan types are eligible for the 0.25% reduction in interest rate?

The following types of consumer loans are eligible for the 0.25% rate discount.

• Home Equity Credit Line
• Home Equity Loan
• Home Refinance Loan
• Automobile Loan
• Recreational Vehicle Loan
• Personal Installment Loan
• Reddi-Credit Line

The following types of consumer loans are NOT eligible for the 0.25% rate discount.

• Credit Reserve Line (Overdraft Protection)
• Credit Card

3. How can I sign up for this service?

You should complete the Automatic Payment Deduction form and return the completed form to your personal bank representative or a branch nearest you prior to the time you close your loan.

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Debt Cancellation Payment Protection

1. What is the purpose of this product?

Debt Cancellation Payment Protection is an optional product available on certain consumer loans that can provide you peace of mind during an unexpected job loss, disability, or loss of life.

Debt Cancellation Life Protection pays off your covered loan balance in the event of your death.

Debt Cancellation Disability Protection pays your monthly loan payment in the event of disability due to accident or illness.

Debt Cancellation Disability/Involuntary Unemployment Protection pays your daily loan payment in the event of disability due to accident, illness, or involuntary unemployment.

2. How can I learn more about this product?

Click on the applicable link below for more details about each type of protection, or call 1-800-995-5626 to speak with a bank representative.

• Debt Cancellation Life Protection
• Debt Cancellation Disability Protection
• Debt Cancellation Disability/Involuntary Unemployment Protection

3. How can I obtain protection for my loan?

If you would like to obtain protection on your loan, please call 1-800-789-5626 to speak with a bank representative.

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